Return Policy
Free Returns
. Not satisfied with your order? You can return it within the order protection period of 60 days. The return on each order is free.
. If the returned item is used, damaged, or has missing parts/accessories, the refund will be reduced to compensate for the lost value of the item.
Buyer protection
Buyer protection allows you to get a refund within the protection period if your item doesn't arrive, arrives damaged, or arrives not as described.
How long does buyer protection last and how can I initiate a return/refund?
It lasts 60 days from the moment you confirm receipt of your item.
Any item is covered, with the exception of:
How long does buyer protection last and how can I initiate a return/refund?
It lasts 60 days from the moment you confirm receipt of your item.
Any item is covered, with the exception of:
• Items that you have damaged yourself
• Personalised and custom-made items
• Perishable items (such as flowers)
• Items unsuitable for return due to hygiene or health reasons.
If there’s a problem with your item, follow these steps:
Contact us
Let us know what the problem is and upload any supporting info if needed (images, screenshots, videos etc), to help you reach a satisfactory solution with us.
Leave your message on Feedback or sent message to our email: asdmusicstore@gmail.com
Make a return/refund request
Get refunded
If an item needs to be returned, who pays the return cost?
Refund processing time
5 days
English Return Address Details
Company Name: Enping Hongbo Audio Technology Co., Ltd.
Return Address: Factory Building 3, No. 172, Enzhou Industrial Avenue, Dongcheng Town, Enping City, Guangdong Province, CN-China
Postal Code: 529400
Mobile Phone: +86 13427463654
Telephone: +86 0750-7122171
Contact Person: XueJuan Wu
Chinese Return Address Details
公司名称：恩平市宏博音响科技有限公司
退货地址：中国广东省恩平市东成镇恩洲工业大道中172号厂房三
邮编: 529400
手机号码:+86 13427463654
电话号码：+86 0750-7122171
联系人: 吴雪娟
• If you decide to return an item due to a change of mind, then it will be up to you to cover the return cost.
• If an item is defective, arrives not as described, or it's the incorrect item, then it will be up to us to cover the return cost.
Countries
United States
Returns
I accept returns for both defective and non-defective products
Exchanges
I accept exchanges
60 days
Countries
United States
Returns
I accept returns for both defective and non-defective products
Exchanges
I accept exchanges
Product Condition
New and slightly used products
This includes products that are opened or have been slightly used
Return Window
Return Window
Return Method
By mail
Return label
Included in the package
Restocking fee
No costBy mail
Return label
Included in the package
Restocking fee
Refund processing time
5 days
When will I receive my refund?
• Refunds can take 1-5 business days to arrive dependent on your original payment method
• Any due refund can be sent to your original payment method
English Return Address Details
Company Name: Enping Hongbo Audio Technology Co., Ltd.
Return Address: Factory Building 3, No. 172, Enzhou Industrial Avenue, Dongcheng Town, Enping City, Guangdong Province, CN-China
Postal Code: 529400
Mobile Phone: +86 13427463654
Telephone: +86 0750-7122171
Contact Person: XueJuan Wu
Chinese Return Address Details
公司名称：恩平市宏博音响科技有限公司
退货地址：中国广东省恩平市东成镇恩洲工业大道中172号厂房三
邮编: 529400
手机号码:+86 13427463654
电话号码：+86 0750-7122171
联系人: 吴雪娟